Terms & Conditions
Last Updated: November 7, 2026
Welcome to OfficeCurtains.ae. These Terms & Conditions explain the rules and guidelines for using our website and services. By accessing our website, submitting an enquiry, or requesting our services, you agree to these terms.
Please read them carefully before using our website or placing a service request.
1. About Our Services
OfficeCurtains.ae provides curtain-related products and services, including curtain supply, custom designs, and professional installation services in Dubai.
Our services may include:
- Office curtains and custom curtain solutions.
- Residential and commercial curtains.
- Blackout, wave, linen, and other curtain styles.
- Curtain measurements and installation.
- Related curtain accessories and solutions.
The availability of specific products and services may depend on your requirements, location, and project details.
2. Website Information
We make reasonable efforts to ensure that the information on OfficeCurtains.ae is accurate and up to date. However, product descriptions, images, prices, offers, and service details may change without prior notice.
Website content is provided for general information and should not be considered a final quotation or binding service agreement.
3. Quotations and Pricing
Customers may contact us to request a quotation for products or services.
- Prices may vary depending on fabric, material, design, measurements, and installation requirements.
- A final quotation will be provided after reviewing the project requirements.
- Any applicable discounts or promotional offers are subject to their stated conditions and availability.
- Additional work or changes to the original requirements may affect the final price.
A quotation becomes an agreed order only after confirmation by both parties.
4. Measurements and Custom Orders
Customers must provide accurate information about their curtain requirements and project location.
Where measurements are taken by our team, customers should provide suitable access to the installation area.
Custom-made products are prepared according to the approved measurements, materials, and design specifications. Once production has started, changes or cancellations may not be possible without additional charges.
5. Orders and Service Confirmation
An enquiry submitted through our website, email, phone, or WhatsApp does not automatically confirm an order.
Orders and installation appointments are subject to confirmation by our team. We may contact customers to verify project details, measurements, product selections, and scheduling requirements.
6. Payments
Payment terms, deposits, outstanding balances, and accepted payment methods will be communicated during the quotation or order confirmation process.
Customers agree to make payments according to the agreed terms.
Any additional charges arising from approved changes, extra materials, or additional work will be communicated before proceeding wherever reasonably possible.
7. Installation and Scheduling
Installation dates and estimated completion times are arranged according to product availability, project requirements, and scheduling.
We make reasonable efforts to complete installations within the agreed timeframe. However, delays may occur due to circumstances beyond our reasonable control, including material availability, access restrictions, or unexpected site conditions.
Customers are responsible for ensuring that the installation area is accessible and ready at the agreed time.
8. Cancellations and Changes
Customers should contact us as soon as possible if they need to change or cancel an order or appointment.
Cancellation or modification requests for custom-made products may be subject to production status and costs already incurred.
Any applicable cancellation charges, refunds, or rescheduling arrangements will be communicated according to the agreed order terms and applicable law.
9. Product Appearance and Variations
We aim to display products and materials as accurately as possible on our website.
However, actual fabric colours, textures, patterns, and finishes may vary slightly due to screen settings, lighting conditions, manufacturing batches, and material characteristics.
Customers are encouraged to confirm their preferred materials and specifications before approving a custom order.
10. Customer Responsibilities
When using our website or services, you agree to:
- Provide accurate contact and project information.
- Use the website for lawful purposes.
- Avoid submitting misleading or fraudulent enquiries.
- Respect our staff and installation team.
- Provide safe and reasonable access to the installation location.
- Confirm measurements, materials, and design selections before production where required.
11. Intellectual Property
All website content, including text, images, graphics, logos, designs, and other materials, belongs to OfficeCurtains.ae or its respective content owners unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without prior written permission.
12. Third-Party Links
Our website may contain links to third-party websites or services for additional information or convenience.
We do not control or take responsibility for the content, availability, security, or policies of external websites. Visiting third-party websites is at your own discretion.
13. Limitation of Liability
We make reasonable efforts to maintain the availability and accuracy of our website. However, we do not guarantee uninterrupted access or that the website will always be free from errors.
To the extent permitted by applicable law, OfficeCurtains.ae shall not be responsible for indirect or consequential losses arising from website use or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
15. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions when necessary.
Any changes will be published on this page with an updated revision date. Your continued use of our website after changes are published indicates acceptance of the updated terms, to the extent permitted by applicable law.
16. Governing Law
These Terms & Conditions are subject to the applicable laws and regulations of the United Arab Emirates.
Any disputes relating to our website or services will be handled by the competent courts in accordance with applicable UAE law.
17. Contact Us
If you have questions about these Terms & Conditions, our products, or our services, please contact us:
Business Name: Office Curtains Dubai
Website: https://officecurtains.ae/
Phone: +971 56 452 4245
Email: info@officecurtains.ae
Availability: Call us 24/7
We will be happy to assist you with your questions and service enquiries.
Thank you for choosing OfficeCurtains.ae. We appreciate your trust in our products and services.